Key Performance Indicator

A Key Performance Indicator (KPI) is a measurable value that demonstrates how effectively a company is achieving key business objectives. Organizations use KPIs to evaluate their success at reaching targets.

KPIs are a set of metrics that are tracked to monitor the overall health of the business. They provide a high-level overview of performance and help to identify areas that may require attention.

It's important to distinguish between KPIs and the One Metric That Matters (OMTM). While KPIs are a set of metrics that are monitored, the OMTM is the single metric that the team is focused on improving at a particular point in time.

KPIs are a tool for monitoring, while the OMTM is a tool for driving action and focus.