Focus on paying customers
Focus on paying customers
The ultimate validation for a business idea is not signups, traffic, or positive feedback, but paying customers. A business needs revenue to survive and grow, and the only way to get revenue is to have customers who are willing to pay for your product or service.
Many entrepreneurs fall into the trap of focusing on vanity metrics like website traffic, social media followers, or free signups. While these can be encouraging, they don't pay the bills. A business with thousands of free users but no revenue is a hobby, not a business.
A relentless focus on acquiring paying customers from day one forces you to:
- Solve a real problem: People only pay for things that solve a real problem for them.
- Create a compelling offer: Your product or service must be valuable enough that people are willing to part with their money for it.
- Develop a viable business model: You need to figure out how to reach, acquire, and retain paying customers.
The pursuit of paying customers should be the primary driver of all business activities, from product development to marketing. This is a core tenet of The 7 Day Startup methodology and a crucial part of building a sustainable business.