The 10 Steps to Implement Any New Policy

Implementing new policies and procedures can be challenging. This 10-step process provides a roadmap for successful implementation.

1. Create Buy-in by Making People Feel the Pain: Help everyone understand why the change is necessary by highlighting the problems with the current way of doing things.
2. Hold a Workshop to Generate Solutions: Leverage the team's collective intelligence to brainstorm and develop solutions.
3. Develop a "Conceptual Solution or Procedure": Create a draft of the new procedure or policy.
4. Leader or Top Talent Personally Performs Procedure or Task: Have a leader or top performer test the new procedure to work out the kinks.
5. Set a Deadline for Testing: Establish a timeline for testing the new procedure.
6. Document the Step-by-Step Procedure: Create clear, detailed documentation for the new procedure.
7. Role-Play and "Show-and-Tell": Use role-playing and demonstrations to train the team on the new procedure.
8. Hold Another Workshop to Improve: Gather feedback from the team to further refine and improve the procedure.
9. Monitor the Procedure Directly: Regularly monitor the implementation of the new procedure to ensure it is being followed correctly.
10. Measure and Reward the Outcome: Track the results of the new procedure and reward the team for successful implementation and improved performance.