The Accountability Chart

The Accountability Chart is a supercharged organizational chart that helps you to define the right structure for your business and get the right people in the right seats. It clarifies roles and responsibilities, eliminates confusion, and creates a culture of accountability.

Unlike a traditional organizational chart, the Accountability Chart is forward-looking. It's designed to be the right structure to take your company to the next level, not just a reflection of your current structure.

Key Concepts of the Accountability Chart

• Structure First, People Second: First, you define the right structure for your business, and then you put the right people in the right seats.
• Three Major Functions: Every business has three major functions: Sales & Marketing, Operations, and Finance & Administration.
• One Person, One Seat: To ensure accountability, each major function should be led by a single person. You can't have two people in one seat.
• Visionary and Integrator: Many entrepreneurial organizations have two key leadership roles: the Visionary, who is the big-picture thinker, and the Integrator, who is responsible for the day-to-day execution.
• Five Major Roles: Each seat on the Accountability Chart is defined by five major roles or responsibilities.

How to Create an Accountability Chart

1. Define the Major Functions: Identify the key functions in your business.
2. Define the Seats: For each function, define the key roles and responsibilities.
3. Put the Right People in the Right Seats: Use the GWC (Get it, Want it, Capacity to do it) filter to ensure that each person is a good fit for their seat.

The Accountability Chart is a dynamic tool that should be reviewed and updated regularly as your organization grows and evolves.