Computers Are Complements, Not Substitutes for Humans

• The common fear that computers will replace humans is based on a false premise. The most valuable applications of technology are not about substitution, but about complementarity.
• Humans and computers are good at fundamentally different things:
  • Humans excel at making complex judgments, forming plans, and exercising intentionality.
  • Computers excel at processing vast amounts of data efficiently.
• Because their strengths are so different, the gains from combining them are far greater than any gains from trying to replace one with the other. Computers are powerful tools, not rivals.
• The most valuable businesses of the future will be built by entrepreneurs who seek to empower people with technology, not make them obsolete.