Define Roles to Reduce Internal Conflict

• To ensure internal peace and survival, every person in a startup should be responsible for exactly one thing.
• This practice of defining roles sharply has two major benefits:
  1. It simplifies management and evaluation.
  2. More importantly, it eliminates competition for the same responsibilities, which is the source of most internal conflict.
• Factional strife and internal conflict make a company vulnerable to external threats, much like an autoimmune disease. Defining roles is a crucial preventative measure.
• On the outside, the team should appear as a unified tribe, but on the inside, each individual should be clearly distinguished by their unique contribution.